Privacy Policy
Last updated: September 23, 2026
1. Introduction
KOJA India Life Style Stores (“KOJA”, “we”, “us”, or “our”) operates the website www.kojaindia.com (the “Website”) to share information about our lifestyle retail stores, franchise opportunities, and services. We are committed to protecting the privacy of everyone who visits our Website or contacts us.
This Privacy Policy explains what personal information we collect, how we use it, and the choices and rights you have. It is written in plain language and complies with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000, both applicable in India.
This is an information and lead-generation website. We do not sell products or accept payments online.
2. Information We Collect
a) Information you give us
When you fill out our Franchise Enquiry form, we collect the following details:
Full name
Email address
Phone number
City
Your message or enquiry details
You may also contact us directly over WhatsApp, phone, or email, in which case we receive the information you choose to share with us during that conversation.
b) Information collected automatically
When you browse our Website, certain technical information is collected automatically, such as your IP address, browser type, device type, pages visited, and time spent on the Website. This is described further in the Cookies and Tracking Technologies section below.
We do not collect any sensitive personal data such as payment card details, passwords, health information, or government identity numbers through this Website.
3. How We Use Your Information
We use the information we collect to:
Respond to your franchise enquiries and other questions
Provide information about our stores, services, and franchise opportunities
Communicate with you over email, phone, or WhatsApp regarding your enquiry
Understand how visitors use our Website, so we can improve it
Run relevant advertising and measure how well it performs
Comply with applicable laws and respond to lawful requests from authorities
We only use your information for the purposes described in this Policy, or for purposes you have separately consented to.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to understand how visitors interact with our pages and to show relevant advertising. This Website is built and hosted on Framer, which uses its own analytics to help us understand overall traffic and performance.
We currently use the following tools:
Google Analytics – to understand website traffic and visitor behaviour
Meta Pixel – to measure and improve our advertising on Facebook and Instagram
Framer Analytics – Framer’s built-in analytics for basic Website performance metrics
You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect how some parts of the Website work.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to anyone. We only share your information in the following limited circumstances:
With trusted service providers who help us run the Website, host our data, or manage our advertising and analytics tools, strictly to help us provide our services
If required by law, regulation, or a valid request from a government or law enforcement authority
To protect the rights, property, or safety of KOJA, our customers, or others
Any third party we work with is expected to keep your information secure and use it only for the purpose we have asked them to.
6. Data Storage and Security
Our Website is built and hosted on Framer. As a result, some of your information may be stored and processed on servers located outside India, including Framer’s hosting infrastructure, and those of our analytics and advertising partners.
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or loss. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain the personal information you share with us only for as long as it is needed to respond to your enquiry, provide you with the information you requested, or comply with our legal obligations. Once it is no longer needed for these purposes, we take reasonable steps to delete or anonymise it.
8. Your Rights
Under the Digital Personal Data Protection Act, 2023, you have the following rights regarding your personal information:
Access – you can ask us what personal information we hold about you
Correction – you can ask us to correct inaccurate or incomplete information
Deletion – you can ask us to delete your personal information, where applicable
Withdraw consent – you can withdraw your consent to our use of your information at any time
Raise a grievance – you can raise a complaint if you feel your information has been misused
To exercise any of these rights, please contact us using the details in the Contact Us section below. We will respond to your request within a reasonable time, as required by law.
9. Third-Party Links
Our Website may contain links to third-party websites or social media pages, such as Instagram or Facebook. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of any website you visit.
10. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy, want to exercise your rights, or wish to raise a grievance regarding how your personal information has been handled, please reach out to us using the details below.
KOJA India Life Style Stores
A-33, Second Floor, Wazirpur Industrial Area, Delhi, New Delhi, Delhi, 110052, India
Email: Koja.india@kojaglobal.com
Phone: +91 92113 76344
Website: www.kojaindia.com